Support
Get in touch
Email us at iletisim@randeviz.com and tell us which account you're writing about — the email address or phone number you signed up with. That's usually all we need to help.
Common questions
How do I cancel a booking?
Open the Randeviz app, go to your bookings, tap the appointment, and choose Cancel. The business is notified automatically, and the slot is freed for someone else.
How do I delete my account?
In the app, open your profile, then Delete account. Your upcoming bookings are cancelled and the businesses you booked with are told, so nobody is left waiting for you. Your name and phone number are removed from their records.
I forgot my password. What now?
On the sign-in screen, tap Forgot password and enter your email. We'll send you a link — open it on the device with Randeviz installed and you can set a new password.
How do I register my business?
Download Randeviz, create an account, and choose “I run a business”. You'll be asked for your business name, type and address, and we'll suggest starter services you can edit or remove.
Privacy and your data
Questions about what we store, how long we keep it, or your rights under KVKK are answered in full in our privacy notice.